Adopt and change before any major trends or changes.
People think, 'Jack, you do too much.
EBay may be a shark in the ocean, but I'm a crocodile in the Yangtze River. If we fight in the ocean, we lose, but if we fight in the river, we win.
The most unreliable thing in this world is human relationships.
Success and profitability are outcomes of focusing on customers and employees, not objectives.
I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.