You never know how much can you do in your life.

A leader should have higher grit and tenacity, and be able to endure what the employees can't.

I know nothing about technology.

Customers first, employees second, and shareholders third.

What starting your company means: you will lose your stable income, your right to apply for a leave of absence, and your right to get a bonus. However, it also means your income will no longer be limited, you will use your time more effectively, and you will no longer need to beg for favours from people anymore.

Opportunity lies in the place where the complaints are.

The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.