I flunked my exam for university two times before I was accepted by what was considered my city's worst university, Hangzhou Teachers University. I was studying to be a high school English teacher. In my university, I was elected student chairman and later became chairman of the city's Students Federation.

Always let your employees come to work with a smile.

Rather than having small smart tricks to get by, focus on holding on and persevering.

Customers first, employees second, and shareholders third.

When we have money, we start making mistakes.

Today, making money is very simple. But making sustainable money while being responsible to the society and improving the world is very difficult.

A peace talk is always difficult, always complicated.