Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.

If you want to grow, find a good opportunity. Today, if you want to be a great company, think about what social problem you could solve.

I call myself a blind man riding on a blind tiger.

I flunked my exam for university two times before I was accepted by what was considered my city's worst university, Hangzhou Teachers University. I was studying to be a high school English teacher. In my university, I was elected student chairman and later became chairman of the city's Students Federation.

If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then be different from your peers.

We should never finish a 20 year program in two year.

If you do not know where your competitor is, or overconfident and snobbish about your competitor, or are unable to comprehend how yourcompetitor became a real threat, you will surely fall behind him. Don't be the "they" in this idiom: First they ignore you, then they laugh at you, then they fight you, then you win.