It may seem odd to talk about something as soft and fuzzy as "passion" as an integral part of a strategic framework. But throughout the good-to-great companies, passion became a key part of the Hedgehog Concept.

Good is the enemy of great.

Don't take care of your career. Take care of your people. They will take care of your career.

I am not failing - I am growing! Do you have the ability to reframe failure as growth in order to achieve your goals?

You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, AND at the same time, have the discipline to confront the most brutal facts of your current reality, whatever they might be.

Not every financial company toppled during the 2008 crisis, and some seized the opportunity to take advantage of weaker competitors in the midst of the tumult.

Get the right people on the bus, the wrong people off the bus, and the right people in the right seats...