Everyone has ideas. They may be too busy or lack the confidence or technical ability to carry them out. But I want to carry them out. It is a matter of getting up and doing it.

Life is a mountain of solvable problems and I enjoy that.

Apartments are getting smaller on a whole. Houses are getting smaller. People don't need great big vacuums anymore.

Everyone gets knocked back, no one rises smoothly to the top without hindrance. The ones who succeed are those who say, right, let’s give it another go.

A lot of people give up when the world seems to be against them, but that's the point when you should push a little harder. I use the analogy of running a race. It seems as though you can’t carry on, but if you just get through the pain barrier, you'll see the end and be okay. Often, just around the corner is where the solution will happen.

In the past, the U.K. got away with selling things that weren't unusual. Now it's no use trying to export without having something that's unusual and better.

As a modern employer you have to treat people well.