I just think things should work properly.

In the past, the U.K. got away with selling things that weren't unusual. Now it's no use trying to export without having something that's unusual and better.

After the idea, there is plenty of time to learn the technology

China can and will be an invaluable trading partner to both the U.S. and the U.K.

[M]anufacturing, science and engineering are ... incredibly creative. I'd venture to say more so than creative advertising agencies and things that are known as the creative industries.

Far too few designers put any thought into usability, ending up with a great product that's completely inaccessible.

Everyone gets knocked back, no one rises smoothly to the top without hindrance. The ones who succeed are those who say, right, let’s give it another go.