If you want to work on the core problem, it's early school literacy.

We can provide beta software to our developers in advance of the general public. We can easily link up with external partners, customers, and suppliers.

I think we're proving ourselves as we go along. The past several months our strategy has been evolutionary - making maximum advantage of our client browser, as well as our enterprise software for people who want to build Web sites.

In my column series 'The Main Thing,' I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners.

There are no pat answers - we're pushing through some new frontiers, and lessons of the past don't always apply.

We provide many options in many product areas that they seem to want to adopt, and that's working well for us.

After all, it's the future of business communication that we're looking toward.