The paradox of Steve Jobs's career is that he had no interest in listening to consumers - he was famously dismissive of market research - yet nonetheless had an amazing sense of what consumers actually wanted.
James SurowieckiOne of the problems that exacerbates procrastination is the feeling that you have lots of different things to do and no clear sense of which matter more, when they should be done, etc.
James SurowieckiCongressional Republicans themselves have vehemently defended the idea that preexisting conditions should not be used to deny people insurance.
James Surowiecki