I think that's one of the reasons for the Sarajevo conference, that Yugoslavia, Serbia, return to the family of nations because enduring peace can only come when you have Serbia within that framework.

I was told 20% of the kids in Kosovo didn't know where their parents were. This is a dreadful problem. A woman that I was with, a doctor, had seen her house destroyed and her uncle, who was a professor, taken out and shot. She's there, anxious now, trying to build relations with the Serbs, and said that she was trying to do this, but she was underlying how difficult it is with these images in your mind. And I think that is what has caused this terrible bloodshed that occurred just days ago in relation to the Serbs that were shot. I think that there is a need for a period of healing.

If you're changing the status quo, whatever move you make is disrupting something else.

Well the specific role of the World Bank is to be ready with financial assistance immediately after this emergency takes place because you need to reconnect water, you need to reconnect power, you need roads, you need bridges, and that has to be done urgently.

But when someone is on a winning horse, and everything looks wonderful, it's very hard as an outsider to persuade them something is wrong.

Ownership is a sine qua non of sustainable development.

Today, you have 20 percent of the world controlling 80 percent of the Gross Domestic Product; you've got a $30 trillion (US) world economy, and $24 trillion of it is in the developed countries... These inequities can't exist. So if you are talking about systemic breakdown, I think you have to look in terms of social breakdown.