We did not anticipate the political fallout from it. We definitely didn't need it and we paid it back the first day we were allowed to.

After the tsunami in Japan, we were open for business. In fact, I flew there 10 days after the tsunami to show our support for the Japanese people.

We're not fair weather friends. We've been in places for a long, long time.

It is vital for officials and regulators to have input from people within our businesses who understand the intricacies of how financial markets operate and the consequences of certain policy decisions.

I want Japan to think and say that we are better off for JPMorgan having been here through thick and thin.

When you walk into a store and you want to buy something, you give them cash and they sell it to you. But very often, you walk into our "store" and you want something - a credit card, maybe, or a loan - and very often the answer is "No," even if you're a large corporation.

We've had fairly consistent financial results.