I always tell people, "There's a book on everyone." I get some of that book before I do anything. If I want to deeply understand someone's reputation, I'll talk to their friends, their former bosses, their peers, and I'll learn a lot about them. I want them to be trusted. I want them to be respected. I want them to give a s - -. Then there are the intangibles: physical and emotional stamina, the ability to confront issues. I can ask all I want about those things, but I also have to see a lot of it.

Europe is the most complicated place, in my opinion.

I do believe that some of these regulations made the markets more volatile, and it remains to be seen how bad that can be.

Let's look at lending, where they're using big data for the credit side. And it's just credit data enhanced, by the way, which we do, too. It's nothing mystical. But they're very good at reducing the pain points. They can underwrite it quicker using - I'm just going to call it big data, for lack of a better term: "Why does it take two weeks? Why can't you do it in 15 minutes?"

More people are working, lending is up and savings are up. These are all positive signs for a strengthening economy.

The term "too big to fail" must be excised from our vocabulary.

My daughter asked me when she came home from school, "What's the financial crisis?" and I said, it's something that happens every five to seven years.