When someone shuts down on you... There were a couple of times of somebody that was just unpleasant, and you can't get them to loosen up. It's this horrible spiral when it's on camera, because you're trying to get them to like you, to trust you, to give you decent answers.

if your subject is an actor, he or she will also be shorter in person than they appear onscreen. This, also, you must keep to yourself. Even if you think you are giving their lack of height a positive spin, you aren't. 'You always seem larger than life in photos, but it's nice to see that in person you're just like us' might seem like a compliment, but what a star hears is 'You're stumpy, and you will lose jobs to taller people.

Before M2, I really felt self-conscious about some of my choices, and I was slotted into a category. At Rolling Stone, I was the alternative chick, and that was just the way it was. That did break me open a little bit, and that was maybe its legacy. And it's a nice one.

[ Lenny Kravitz] is really handsome, and I know I should be objective and think about his music, but up close, he is a really good-looking guy. He was hugging me while I was trying to go to a video, and I completely... You turn into a giddy girl, and it was just horrifying, because he really smelled good, and just the whole package... It's just too much.

You can see when that happens with bands when they do TV appearances; they just shut down. They get really irritated.

When they've shut down, you get more nervous. They react to that, and it's just this hideous shame spiral. Although sometimes that can be some good train-wreck TV. That's another reason it's definitely difficult - when you are just not connecting, and it's there for the world to see.

Coldplay was unknown, and we played them over and over and over again, and they were really loyal to us. They went on M2 way after they had broken and become famous, because they remembered us.