When someone shuts down on you... There were a couple of times of somebody that was just unpleasant, and you can't get them to loosen up. It's this horrible spiral when it's on camera, because you're trying to get them to like you, to trust you, to give you decent answers.

We had a wonderful department that scouted out new music. It was beneficial to Rolling Stone, because I would come back and say, "You have to hear this, you have to hear that," and I found a lot of bands to feature, emerging bands. It [ended up being] symbiotic.

We were the ultimate consumers of the thing, and we thought, "Every college kid is going to go berserk. High school kids - it will introduce them to music they didn't know about. This is going to be a phenomenon." Plus, it seemed like it was insider-y, yet it was available to everyone. I thought, "Cable companies are going to be snatching this up." You think about the dreck that is on so many cable companies, of course they're going to love this. And we were just crushed that nobody cared.

You can see when that happens with bands when they do TV appearances; they just shut down. They get really irritated.

We had to do something at [a festival in Washington, D.C.]. I remember Chris Martin, by then we all knew him, there were certain people who were regulars. He would say, "Oh, my God, you guys, I think I'm going to throw up." It was a daytime festival, and they went on right after some really heavy band, and he was saying, "I don't think I can do this. I think I'm going to throw up." He was in the bathroom thinking he was going to be sick. He said, "They're going to hate us." In fact, they hated them. They hated Coldplay - did not go over well. His instincts were correct.

It hit me that being hip was a full-time job, and I was only a part-timer. I couldn't hide forever that I liked county fairs, particularly the goat booth at the 4-H tent, or that I once spent a week with my grandmother at her house in the giant retirement community of Sun City, Arizona, and it was one of the most carefree times of my life.

[MTV] just wanted a regular person that knew a decent amount about music.I'm so used to doing solitary interviews. You have some control - it's quiet, it's just you with your tape recorder and the person. Then when I was in front of the camera, I broke out in hives, which I continued to do well after I got the job.