In most cases, if you've gotten to this point, you've already received a letter or phone message from your creditor with the name and extension of a representative. If you haven't, you can call the toll-free number on your bill, but keep in mind that the person who answers may not have the power to negotiate a settlement. Ask to speak to someone who is either a supervisor or in the settlement department, if the creditor has one (as many do).
Jean ChatzkyNo company can promise an end date, but if you have multiple debts, the first one should be settled within a year.
Jean ChatzkyDon't let the fact that you're spending time getting organized result in late fees on your credit card bills.
Jean ChatzkyIf you have even a smidgen of doubt that you'll be able to stay away from racking up additional debt, don't do it.
Jean ChatzkyOnce the settlement is completed, the credit card company will report it to the credit bureaus, which will then make a notation on your credit report that that account was paid by settlement. That's going to signal to future lenders that you left the last guy hanging. That's why, as with bankruptcy, debt settlement is an extreme option, one you shouldn't take lightly. It's not just an easy, cheap way to eliminate debt.
Jean Chatzky