In most cases, if you've gotten to this point, you've already received a letter or phone message from your creditor with the name and extension of a representative. If you haven't, you can call the toll-free number on your bill, but keep in mind that the person who answers may not have the power to negotiate a settlement. Ask to speak to someone who is either a supervisor or in the settlement department, if the creditor has one (as many do).
Jean ChatzkyIf you'd asked me a few years ago about debt settlement companies, I probably would have told you to avoid them.
Jean ChatzkyYou'll get much better results by being upfront, answering creditors calls, and responding to their letters. Delaying the inevitable only digs a deeper hole.
Jean ChatzkyEven in the days of the tightest credit in 2008, HELOCs [ home equity line of credit ] and home equity loans were being made.
Jean Chatzky