In business, there's a constant focus on developing strategies, reviewing executive performance against those strategies each year, engaging with opposing or different points of view, and having intellectual dialogue.

In business, the market gives you feedback in real time. Your sales figures tell you what's working, what isn't, and how you need to change. If you don't listen to the feedback, you go belly up. In philanthropy, there is no market.

I'm a person who enjoys the hands-on experience of anything I do. Get your hands dirty - that's the thing that drives and motivates me.

Lawyers don't run sales forces.

One of my great values that my father intuited, and indirectly taught me, is that you should always have a plan but be open to opportunity.

At Microsoft, the magic of software is used to take on very interesting challenges.

Even bad results teach you something, and you can learn your lessons and get better.