The vexing thing about human behavior is that when we say we know we should do something, we really and truly do know it. It's hard to be 50 lbs. overweight or smoke a pack a day or feel miserable every moment you spend at work and not understand in a deep and primal way that change is in order - and that in some cases it could even save your life.
Jeffrey KlugerNarcissistic personalities usually do do better than you and me and the average person. We've always seen it in the office. The person who speaks up more in meetings, the person who's charismatic, who can sell an idea with more excitement and energy.
Jeffrey KlugerHumans are crude linguists from the moment of birth - and perhaps even in the womb - to the extent at least that we can hear spoken sounds and begin to recognize different combinations of language sounds.
Jeffrey KlugerConfidence quickly curdles into arrogance; smarts turn to smugness, charm turns to smarm.
Jeffrey Kluger