One of the things that adds tension to our lives is small frustrations. Losing car keys can give you a panic attack. Not being able to find a comb when you get out of the shower, losing scissors and nail clippers, can make you fight with your roommate. The problem is that we think that these things are not supposed to happen to us. And that's what makes us tense. We think we can avoid these frustrations by making ourselves and others be more careful. I like to take the opposite tack-to assume that these things are a part of life and that they will happen no matter what.

Insight is 'mental vision,' one of the ways in which the mind escapes the limits of the obvious or the familiar.

We receive mixed messages about taking good care of ourselves. Love thy neighbor as thyself means to love thyself and thy neighbor. Yet, self-love often is confused with selfishness and conceit. We are selfish when we do not love and accept ourselves, and attempt to take from others to fill the emptiness. Conceit indicates low self-worth and an attempt to conceal it. It is difficult to extend to others what you have not been able to give yourself. Take good care of yourself so you can care about the rest of us.

Success is every minute you live. It's the process of living. It's stopping for the moments of beauty, of pleasure; the moments of peace. Success is not a destination that you ever reach. Success is the quality of the journey.

Pain is a great teacher, but most of us would rather learn some other way.

The accumulation of small, optimistic acts produces quality in our culture and in your life. Our culture resonates in tense times to individual acts of grace.

Learning how to respond to and master the process of change - and even to excel at it - is a critical leadership skill for the twenty-first century. Constant, rapid change will be a fact of life for all of us.