You might not think of something like TurboTax as a civic venture, but that product took a confusing interface to a government process and made it simpler and easier to use for citizens.

We say that word [bureaucracy] with such contempt. But it's that contempt that keeps this thing that we own and we pay for as something that's working against us.

[The Internet generation is] not fighting that battle about who gets to speak; they all get to speak.

Now, a lot of people have given up on government. And if youre one of those people, I would ask that you reconsider, because things are changing. Politics is not changing; government is changing.

Our ability to do great things with data will make a real difference in every aspect of our lives.

We have to make bureaucracy sexy.

You might not think of something like TurboTax as a civic venture, but that product took a confusing interface to a government process and made it simpler and easier to use for citizens.