I think we ought to have a kindness year, or a kindness century.

Although it is the biggest time-waster in office life, you must never underrate the importance of the memo. You will be judged by the volume of your paper work.

There is something infinitely dingy about the word workshop. Pray that England doesn't become a nation of workshopkeepers.

Go to lots of interviews, at least one a month even when you don't need a job, to keep in training for when you do.

Meetings ... are rather like cocktail parties. You don't want to go, but you're cross not to be asked.

hurting other people is not excusable because you've been hurt yourself.

I have a theory that the secret of marital happiness is simple: drink in different pubs to your other half.