McDonald's is almost 50 years old. For 47 years we had a pretty consistent track record of being able to deliver admirable sales.
Jim CantalupoWhen you raise prices, you've got to make sure you get it to the bottom line. You can fritter it away because of the way you're running the business, with maybe not a totally disciplined approach.
Jim CantalupoI talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.
Jim CantalupoAnd so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.
Jim Cantalupo