Character isn't something you were born with and can't change, like your fingerprints. It's something you weren't born with and must take responsibility for forming.

Life is a process of accumulation. We either accumulate the debt or the value, the regret or the equity.

What you get will never make you happy; who you become will make you very happy or very sad.

So when somebody asks me to make a decision about a situation, I don't offer a solution, I ask a question: What are our options? Give me the good, give me the bad, give me the pretty, give me the ugly, give me the impossible, give me the possible, give me the convenient, give me the inconvenient. Give me the options. All I want are options. And once I have all the options before me, then I comfortably and confidently make my decision.

Human beings are the only creatures who have the ability to write down their goals and design their future. And here is why most of us don't. We're trapped either by regret of the past or the routine of the present.

Success is steady progress toward one's personal goals.

There are two key lessons: a) The only way to survive in business is to be profitable, unless you have an unlimited amount of money; b) Get through your difficulty and learn to do better next time.