Effective communication is 20% what you know and 80% how you feel about what you know.

A life best lived is a life by design. Not by accident, and not by just walking through the day careening from wall to wall and managing to survive. That's okay. But if you can start giving your life dimensions and design and color and objectives and purpose, the results can be staggering.

The most important question to ask on the job is not 'What am I getting?' The most important question to ask on the job is 'What am I becoming?'

Ideas can be life-changing. Sometimes all you need to open the door is just one more good idea.

You have to do more than you get paid for because that’s where the fortune is.

Better understated than overstated. Let people be surprised that it was more than you promised and easier than you said.

Americans are incredibly inpatient. Someone once said that the shortest period of time in America is the time between when the light turns green and when you hear the first horn honk.