The greatest step toward success is self confidence. The greatest builder of self confidence is self esteem, and self esteem comes from doing the daily things you know you should do. Your self esteem will start to soar when you make some critical decisions - decisions to walk a new road, to start a new direction, to start a new discipline.

Always leave people with a solution; the heaven if you do versus the hell if you don't. If you're really skillful you can put the person into the future solution. Shoaff used to say, 'Jim, I can see you now in your new clothes, in your new home, in your new car. I can see others walking up to you.' The Promise of the Future is an Awesome Force!

When you work, work. When you play, play. Don't mix the two.

The real problem is usually two or three questions deep. If you want to go after someone's problem, be aware that most people aren't going to reveal what the real problem is after the first question.

I am a buyer of blank books. Kids find it interesting that I would buy a blank book. They say, Twenty-Six dollars for a blank book! Why would you pay that? The reason I pay twenty-six dollars is to challenge myself to find something worth twenty-six dollars to put in there. All my journals are private, but if you ever got hold of one of them, you wouldn't have to look very far to discover it is worth more than twenty-six dollars

You must learn to translate wisdom and strong feelings into labor.

Tyranny knows no restraint of appetite.