One customer well taken care of could be more valuable than $10,000 worth of advertising.

Your paycheck is not your employer's responsibility, it's your responsibility. Your employer has no control over your value, but you do.

You must learn to translate wisdom and strong feelings into labor.

The more you care, the stronger you can be.

Leadership is the challenge to be something more than average.

The more valuable you become [in your company], the more influence you have, the better communicator you are, you manage your time better, and you recognize people for their contributions. You also become more valuable as a spouse, parent and friend.

Don't waste your time trying to turn ducks into eagles. Hire people who already have the motivation and drive to be eagles and then just let them soar.