Managers help people see themselves as they are; Leaders help people to see themselves better than they are.

Make sure the outside of you is a good reflection of the inside of you

Average people look for ways of getting away with it; successful people look for ways of getting on with it.

There's nothing you can do about the past. But, you can do a great deal about your future. You don't have to be the same person you were yesterday. You can make changes in your life -- absolutely startling changes in a fairly short time. You can make changes you can't even conceive of now, if you give yourself a chance.

There is something magical about putting a problem in writing. It is almost as though by writing about what is wrong, you start to discover new ways of making it right.

Whoever renders service to many puts himself in line for greatness - great wealth, great return, great satisfaction, great reputation, and great joy.

We get paid for bringing value to the market place.