People are not fundamentally bad. It only takes the smallest of correctives to take care of that tiny minority that wants to disrupt the community.
Jimmy WalesIn general, the best advice I can give people is to take criticism seriously, apologize for anything you have done wrong, and pull back from conflict. Of course, if you are right on a content matter, you should press forward in the interest of quality, but conflict often has a way of taking on a life of its own, unfortunately.
Jimmy WalesThere's a big tendency to gravitate toward a closed and proprietary approach too easily.
Jimmy Wales