The core of Wikipedia is something people really believe in. That is too valuable for the world to screw it up.

People take issue with individual aspects of Wikipedia all the time. But it's kind of hard to hate the general idea of a free encyclopedia. It's like hating kittens.

My view is that good community management is like having good municipal government: You should be able to have dissenting opinions and so on, freedom of speech, but your grandmother should also be able to walk down the street at night without having to worry about getting mugged.

The real struggle is not between the right and the left but between the party of the thoughtful and the party of the jerks.

Most people assume the fights are going to be the left versus the right, but it always is the reasonable versus the jerks.

I think that reality exists and that it's knowable.

A lot of people who work on open-source software don't mind making money elsewhere. They aren't anticommercial.