I have some idea that if I pick on [boy band] One Direction, I'll get a ton of hate mail, because I know that when you're 15, you love a band like you will kill people. But I don't quite realize that that's true about people - adults - who read The Hunger Games.

People are different in different situations and people are different online than they are in real life.

I'm not that clued into what people are that touchy about and how many of them there are and how niche these niches are.

I try to see what that person is thinking or feeling about that particular day. I just get more of a sense of what that person's like and hopefully it's more interesting than a normal conversation.

I've learned over time that every editor has told me when you're getting that much hate, you don't talk about it. You just kind of don't give it oxygen and let it go away. It's almost - not always, but almost - always the best policy.

You don't get anywhere without saying yes.

Reporting in general makes me pretty nervous. But I realized: all the amazing work experiences of my life were thanks to reporting. So that forces you to go do it.