Guilt says I've done something wrong; ... shame says there is something wrong with me. Guilt says I've made a mistake; ... shame says I am a mistake. Guilt says what did was not good; ... shame says I am no good.

Children need parents who model self-discipline rather than preach it. They learn from what their parents are actually willing to do; not from what they say they do.

Our sadness is an energy we discharge in order to heal. …Sadness is painful. We try to avoid it. Actually discharging sadness releases the energy involved in our emotional pain. To hold it in is to freeze the pain within us. The therapeutic slogan is that grieving is the ‘healing feeling.’

We cannot heal what we cannot feel.

Recovery begins with embracing our pain and taking the risk to share it with others. We do this by joining a group and talking about our pain.

The capacity for love that makes dogs such rewarding companions has a flip-side: They find it difficult to cope without us. Since we humans programmed this vulnerability, it's our responsibility to ensure that our dogs do not suffer as a result.

There are plenty of quacks in the field. Fewer than you'd expect, though still plenty (in alternative medicine).