Listen twice as much as you speak.

If you are a leader, you should never forget that everyone needs encouragement. And everyone who receives it - young or old, successful or less-than-successful, unknown or famous - is changed by it.

When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior.

We tend to get in life what we are willing to tolerate.

People have a seed to success within them. Most never find it and therefore fail to reach their potential. Occasionally, a leader discovers it and helps that individual develop it. For both, they now can fulfill the purpose for which they are born.

People may hear your words, but they feel your attitude.

Leadership, like responsibility, is a voluntary act.