Listen twice as much as you speak.

SUCCESS is when I add value to MYSELF. SIGNIFICANCE is when I add value to OTHERS.

Making matters worse is people's natural inclination to be easy on themselves, judging themselves according to their good intentions-while holding others to a higher standard and judging them by their worst actions.

There is no success without failure and losses.

Knowing how to do a job is the accomplishment of labor - showing others is the accomplishment of the teacher - making sure the work is done by others is the accomplishment of the manager - inspiring others to do better work is the accomplishment of the leader.

Change the leader, change the organization.

If you think you are the entire picture, you will never see the big picture.