Practice the 101 Percent Principle. Whenever possible, find the 1 percent you do agree on in a difficult situation, and give it 100 percent of your effort.

The more people see that they are being understood, they become more motivated to understand your point of view.

COMMUNICATION: If I had to pick a first rule of communication-the one practice above all others that opens the door to connecting with others-it would be to look for common ground. Too often people see communication as the process of transmitting massive amounts of information to other people. But that's the wrong picture. Communication is a journey. The more that people have in common, the better the chance that they can take that journey together.

Becoming a good listener, you are able to connect with others on more levels and develop stronger, deeper relationships.

Passion gives you an advantage over others, because one person with passion is greater than ninety-nine who have only an interest!

A lack of realism in the vision today costs credibility tomorrow.

Vision without passion is a picture without possibilities.