The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?

Live to learn and you will really learn to live.

People naturally follow leaders stronger than themselves.

Transmit your vision emotionally by gaining credibility, demonstrating passion, establishing relationships and communicating a felt need. Transmit it logically by confronting reality, formulating strategy, accepting responsibility, celebrating victory and learning from defeat.

Trust must be built day by day. It calls for consistency.

Most people would rather change their circumstances to improve their lives when instead they need to change themselves to improve their circumstances. They put in just enough effort to distance themselves from their problems without ever trying to go after the root, which can often be found in themselves. Because they don't try to change the source of their problems, their problems keep coming back at them.

A lack of realism in the vision today costs credibility tomorrow.