Want to impress others? Talk about your successes. Want to impact others? Talk about your failures.
John C. MaxwellGood leaders understand that they are stewards. They must find the best people they can, giving them the opportunity to join in the journey developing them, and encouraging them to reach their potential. But they must hold on to people lightly. Those who start with you seldom finish with you.
John C. MaxwellTake the emotional temperature of those listening to you. Facial expressions, voice inflection and posture give clues to a person's mood and attitude.
John C. Maxwell