Encourage the many; mentor the few.
It takes a leader to know a leader, grow a leader, and show a leader.
When a person feels encouraged, he can face the impossible and overcome incredible adversity.
How do leaders serve their people? They may pay good wages and treat employees with respect.
In the end, people are persuaded not by what we say, but by what they understand.
Three reasons problems are inevitable; first, we live in a world of growing complexity and diversity; second, we interact with people; and third, we cannot control all the situation we face.