In my experience, followers always ask leaders 3 questions: 1) Do you care 4 me? 2) Can you help me? 3) Can I trust you?

The difference between average people and achieving people is their perception of and response to...failure.

Not everyone will become a great leader, but everyone can become a better leader.

Team leaders have to connect with their team and themselves. If they don't know their team's strengths and weaknesses, they cannot hand off responsibilities to the team. And if they don't know their own strengths and weaknesses, they will not hand off responsibilities to the team.

Now what I do is I manage that decision. And I teach them in the book how - know what decision to make and then how to manage those decisions. It's a very - it's a personal growth book [Today Matters]; that's what it is.

Talent is a gift, but character is a choice.

The only thing we can control is what we do in the present. The more we replay yesterday, the further we get from today's opportunities. And the further away we move from opportunities, the tougher the road is to get back. Opportunities never look as good coming as they do going, and they wait for no one. We need to be highly attentive to spot them. And we must be focused on our present capabilities, not past regrets.