In my experience, followers always ask leaders 3 questions: 1) Do you care 4 me? 2) Can you help me? 3) Can I trust you?

People who add value to others do so intentionally. I say that because to add value, leaders must give of themselves, and that rarely occurs by accident.

The person who does only what he must when he is in the mood or when it's convenient isn't going to be successful.

When a person starts to talk about their dreams, it's as if something bubbles up from within. Their eyes brighten, their face glows, and you can feel the excitement in their words.

Openness by the leader paves the way for ownership by the people. Without ownership, changes will be short term. Changing people's habits and ways of thinking is like writing instructions in the snow during a snowstorm. Every twenty minutes the instructions must be rewritten, unless ownership is given along with instructions.

The wrong action done at the wrong time spells disaster The right action done at the wrong time spells resistance The wrong action done at the right time spells mistake but The right action done at the right time spells a miracle

I think many people believe the best way they can help others is to criticize them, to give them the benefit of their 'wisdom.' I disagree. The best way to help people is to see the best in them.