As you begin changing your thinking, start immediately to change your behavior. Begin to act the part of the person you would like to become. Take action on your behavior. Too many people want to feel, then take action. This never works.

A highly credible leader under-promises and over-delivers.

I think that self-discipline has to be accompanied by passion.

Talk to people, not above them.

I am the recipient of many benefits that I do not deserve and did not earn. Someone else paid for them. I am grateful! How do I show my gratitude? By daily pouring into others and passing on to them the things that will allow them to run far and achieve beyond what I have done.

Set the tone for your day be treating people better than you expect to be treated by them. Be the first to smile. Express your appreciation for them. Expect the best out of them. If you act first, you will set yourself up for success.

Understanding people certainly impacts your ability to communicate with others.