Little did I realize that my desire to add value to others would be the thing that added value to me!

Take the emotional temperature of those listening to you. Facial expressions, voice inflection and posture give clues to a person's mood and attitude.

The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?

Anyone can follow a path, but only a leader can blaze one.

People are never able to outperform their self-image.

In my experience, followers always ask leaders 3 questions: 1) Do you care 4 me? 2) Can you help me? 3) Can I trust you?

If you want to keep giving you have to keep growing.