Set the tone for your day be treating people better than you expect to be treated by them. Be the first to smile. Express your appreciation for them. Expect the best out of them. If you act first, you will set yourself up for success.

People of influence understand the incredible value of becoming a good listener.

Leadership is not about titles, positions or flowcharts. It is about one life influencing another.

You've got to love your people more than your position.

The size of your miracle depends on the size of your problem.

Anyone can steer a ship, but it takes a leader to chart the course

Make a point to continually search for a better way of doing things, even when things are going well, to ensure that a better alternative has not been overlooked and to keep your creative talents in practice.