Most people use two totally different sets of criteria for judging themselves versus others. We tend to judge others according to their actions. It's very cut-and-dried. However, we judge ourselves by our intentions. Even if we do the wrong thing, if we believe our motives were good, we let ourselves off the hook. And we are often willing to do that over and over before requiring ourselves to change.
John C. MaxwellCOMMUNICATION: If I had to pick a first rule of communication-the one practice above all others that opens the door to connecting with others-it would be to look for common ground. Too often people see communication as the process of transmitting massive amounts of information to other people. But that's the wrong picture. Communication is a journey. The more that people have in common, the better the chance that they can take that journey together.
John C. Maxwell