Feed your faith, starve your doubts.

Over time, is it easier or harder to sustain your influence within your organization? With charisma alone, influence becomes increasingly more difficult to sustain. With character, as time passes, influence builds and requires less work to sustain.

Disappointment is the gap that exists between expectation and reality.

Everybody can be somebody when somebody understands and believes in her.

What I had been taught all my life was not true: experience is not the best teacher! Some people learn and grow as a result of their experience; some people don't. Everybody has some kind of experience. It's what you do with that experience that matters.

I want to make a difference with people who want to make a difference, doing something that makes a difference.

Ideas have a short shelf life. You must act on them before the expiration date.