The difference between where we are and where we want to be is created by the changes we are willing to make in our lives. When you want something you've never had, you must do something you've never done to get it.

we need to make a few critical decisions in major areas of life and then manage those decisions day to day.

Cats do what cats do, ducks do what ducks do, and eagles do what eagles, do. If you take a duck and ask it to do an eagles' job, shame on you. As a leader, your job is to help your ducks to become better ducks and your eagles better eagles - to put individuals in the right places and help them reach their potential.

We have to pick and choose between good and a little bit better.

I talk about my daily dozen in the book [ Today Matters]. Twelve things that are certainly attainable by any of us that we need to manage every day.

Reflective thinking turns experience into insight.

Success is about us. Significance is about others.