Nothing is more difficult to accomplish than changing outward actions without changing inward feelings.

I say this in the book [Today Matters], we either spend our day repairing or preparing, and if I haven't taken good care of my today's, they accumulate. So all of a sudden today what I'm doing is I'm going back, I'm repairing bad relationships and wrong decisions, and I'm digging a hole. I'm not making any progress because I'm in a repairing mode, versus if I really make today count that prepares me for tomorrow. Tomorrow really will take care of itself if I do the right thing today.

Have the humility to learn from those around you.

A visionary company is like a great work of art. Think of Michelangelo's scenes from Genesis on the ceiling of the Sistine Chapel or his statue of David. Think of a great and enduring novel like Huckleberry Finn or Crime and Punishment. Think of Beethoven's Ninth Symphony or Shakespeare's Henry V. Think of a beautifully designed building, like the masterpieces of Frank Lloyd Wright or Ludwig Mies van der Rohe. You can't point to any one single item that makes the whole thing work; it's the entire work-all the pieces working together to create an overall effect-that leads to enduring greatness.

It's easy to have a great attitude when things are going our way...It's when difficult challenges rise before us...that attitude becomes the difference maker.

Before you can do anything else in the lives of others, you must show them love.

You'll never find out what you can do, until you do all you can to find out