Diligent follow-up and follow-through will set you apart from the crowd and communicate excellence.

Achievement comes to someone when he is able to do great things for himself. Success comes when he empowers followers to do great things with him. Significance comes when he develops leaders to do great things for him. But a legacy is created only when a person puts his organization into the position to do great things without him.

The best relationships are win-win. Why don't more people go into relationships with that attitude?

If I expect great things from my people, they'll go to great lengths to keep from disappointing me.

If you're always at the head of the class, then you're in the wrong class.

If you are a leader, you should never forget that everyone needs encouragement. And everyone who receives it - young or old, successful or less-than-successful, unknown or famous - is changed by it.

Leaders are less interested in their position and more interested in their positive impact on others.