There are three qualities a leader must exemplify to build trust: competence, connection, and character.
Seven Steps to Success 1) Make a commitment to grow daily. 2) Value the process more than events. 3) Don't wait for inspiration. 4) Be willing to sacrifice pleasure for opportunity. 5) Dream big. 6) Plan your priorities. 7) Give up to go up.
Happiness simply cannot be relied upon as a measure of success.
Difficulties seldom defeat people; lack of faith in themselves usually does it.
People buy into the leader before they buy into the vision.
The key to encouragement is in knowing what gives people courage; what spurs them on to action.