A highly credible leader under-promises and over-delivers.

Perhaps our greatest power in life is the power to choose. Without question, choices are the most determining factor in how our lives turn out.

In the end, people are persuaded not by what we say, but by what they understand.

Don't hide bad news. With multiple information channels available, bad news always becomes known. Be candid right from the start.

There is definitely a connection between finding your passion and reaching your potential. People ask me all the time, 'John, how do I know what I am meant to do in life?' The answer is really simple: Energy and Excellence. When you experience unbounded energy in what you are doing, when you are driven to excellence in your work and love what you do - then you can rest assured that you have found your passion and are definitely in pursuit of your full potential.

Giving is the highest level of living.

Change the leader, change the organization.