Stories match the way our species thinks. Equally important, stories are something we share - everyone everywhere tells stories and oddly enough, in the same way. It all probably started around some campfire a million years ago.

In some organizations, it is easy to say mistakes are okay when in truth it is a zero-defect organization. You will be remembered more for your mistakes than your successes in those organizations.

Nobody can know what's in my heart. Nobody can know what I'm thinking. I know what I've got to do.

Seems I used to do everything like I was on a mission. If it was alcohol, I wanted to drink till I couldn't see straight. If it was golf, I wanted to beat everybody's brains out. If it was driving, I can get there faster'n you can. It's not anybody's fault, I guess. I was stubborn as hell. I had no direction.

Most change initiatives either fail or fall far short of original (perhaps unrealistic) expectations. More often than not, resistance is cultural in nature, the result of what James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom."

Everyone has addictions and my problem is that I have 5,000 of them. If it's not drinking, it's gambling; if it's not gambling, it's eating anything from burgers, doughnuts to M&Ms. The only addiction I don't suffer from is chasing women.

I don't care what anybody says. The first tournament is not the hardest one to win. It's always the second one.