Tonally, there was no discussion; I just don’t know any other way to do it. I don’t want to make people feel bad, and I don’t want to make their problems into a joke. I do love telling people when they’re right and wrong, but for the most part, it was always going to be about real fights where people have a real difference of opinion and a real dispute. I want to make jokes, but I also want to make a decision that is fair.

We have all been empowered by the web: everyone with a keyboard can now effectively broadcast to a national audience. In a sense, it puts each of us on the same footing as the major media conglomerates, except for AOL, who now apparently own all our thoughts and teeth.

You wouldn't want to live a life in which you are loved or approved by all people on Earth or even within your own geodetic dome full of your jumpsuited followers.

I would say aside from Moxie soda bottles and Masonic artifacts, there's nothing I really collect.

Even the worst job has its benefits and so does being a professional literary agent, and - I know I said this at the time but I still believe it - the worst job is the one that you know is wrong for you, but you still do it. You're afraid to quit.

My memories of literary agenting are of a very happy time and there are surprising reminders of it coming back now.

For many years, people would say, "Only child? Must have been terrible," and I wanted to say, "You are mentally ill, because it was the greatest." You got all the attention. You never had to share anything. No one ever ate your food. No one ever took your toys. But the unintended consequence was that I didn't appreciate that being universally loved was not only not required for happiness, but also not possible.