Improvisation in the jazz sense - like the business sense - is not formless. It is built on a skill set. Jazz, for example, involves selecting a tune.
John KaoThe capacity to creatively improvise is an important factor that differentiates successful companies - or teams - from those that are not successful.
John KaoPerformers may play in the studio, but they need to go out and tour every once in a while to keep their edge, or a performer who is a stranger may be asked to "sit in" on a set.
John KaoThe traditional managerial mind-set is an analytical mind-set. It is about creating accountability and defining responsibilities.
John Kao