The creative process is different from the traditional production and work-flow process. It is not so linear.
John KaoIf you come up with a new product, you can very easily track its contribution to the bottom line. But often the challenge can be both large and subtle.
John KaoThe mark of the developed intellect is that it could accommodate two contradictory ideas at the same time.
John KaoImprovisation in the jazz sense - like the business sense - is not formless. It is built on a skill set. Jazz, for example, involves selecting a tune.
John Kao