I hated being a public company CEO.

The question was, in a sense, at Princeton Review, how much value was I adding as a public company CEO. I was adding less than other people might've... I think you want to move on when you've given your best work and then feel that you're not going to add as much value moving forward.

I think a good entrepreneur has a very clear grasp of what the goal is, an unwavering sense of the goal, an utterly agile approach of getting there.

I'd never taken an SAT prep course. They were for weaker students.

I played street hockey in Riverside Park when I was a kid. I played goalie. I didn't make the hockey team in college, so I played lacrosse instead. I didn't play hockey again for 20 to 25 years, and then my son became interested in the game. I decided to pick it up again. A friend let me play backup on his team.

I am always making sketches of how information should look or mapping out a marketing campaign. When I present my notes, people start responding to them. Desktop publishing makes everything look slick. When you present sketches, it helps start the dialogue and collaboration.

The Internet rewards scale; by trading higher up-front costs for lower marginal cost, market leaders can invest in better technology and service. As a result, there is nothing online that is both great in quality and small in scale. Amazon wasn't originally a better bookstore than the small shops we mourn, but it is now.